Privacy Policy
Last updated: 16 September 2026
We take your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use it, and your rights in relation to it. If you have any questions, please contact us at [email protected].
1. Who We Are
LustforLeaves is operated by britt labombard, Britt-labombard
WA
United States.
2. What Information We Collect
Information you provide to us
- When placing an order: Your name, email address, shipping and billing address, and order details.
- When creating an account: Your name, email address, and a password (stored securely — we never store it in plain text).
- When contacting us: Your name, email address, and the content of your message.
Information collected automatically
We may collect data about how you use our website, such as pages visited, time spent on pages, and the device and browser you use. This helps us improve our website and understand customer behavior.
Children
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have done so, we will delete that information promptly in accordance with the Children's Online Privacy Protection Act (COPPA).
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send you order confirmations, shipping updates, and related communications
- Handle returns, refunds, and complaints
- Manage your account if you have registered with us
- Improve our website and understand how customers use it
- Send marketing communications where you have given consent (you can opt out at any time)
- Comply with our legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share it with third parties only where necessary:
- Service providers: Such as shipping carriers, payment processors, and email platforms who help us run our business and fulfill orders.
- Legal requirements: Where required by law or to protect our legal rights.
- Business transfers: If our business is sold or transferred, customer data may form part of that transaction.
Sub-processors we use
| Name | Service provided | Privacy policy |
|---|---|---|
| freewebstore | eCommerce platform, website hosting, and data storage | freewebstore.com/privacy.html |
5. Cookies
Our website may use cookies — small files stored on your device — to improve your browsing experience and help us understand how visitors use our site. You can control or disable cookies through your browser settings, though this may affect how some parts of the site work.
6. How Long We Keep Your Data
We only keep your personal information for as long as necessary for the purposes described in this policy.
| Data type | Retention period |
|---|---|
| Order and invoice records | 7 years (in line with IRS record-keeping guidance) |
| Account information | Until you delete your account or request deletion |
| Newsletter subscriptions | Until you unsubscribe |
| Customer communications | 7 years |
7. Your Rights
Depending on the state you live in, you may have certain rights regarding your personal information. These may include the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Ask us to correct inaccurate information.
- Deletion: Ask us to delete your personal information in certain circumstances.
- Opt out of marketing: Unsubscribe from marketing communications at any time using the link in any email we send, or by contacting us.
To exercise any of these rights, contact us at [email protected]. We may ask you to verify your identity before acting on your request.
Additional rights for California residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected about you, the right to opt out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell or share your personal information. To submit a privacy request, contact us at [email protected].
8. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. No online system is completely secure, however, and we cannot guarantee absolute security of data transmitted over the internet.
9. Changes to This Policy
We may update this policy from time to time. We will update the date at the top of this page when we do. Your continued use of our website after any changes are posted means you accept the updated policy.
10. Contact Us
LustforLeaves
britt labombard
Britt-labombard
WA
United States
Email: [email protected]
Rooted in Real Love
Small batch. Big obsession.
We're a tiny, soil-stained operation run by someone who simply cannot stop collecting, propagating, and sharing plants — and honestly has no intention of stopping.
From rare tropical cuttings to gravity-defying air plants, everything here has been grown or sourced with genuine obsession, not a warehouse algorithm.
If you've ever lost an hour staring at a new unfurling leaf, you're exactly who this place was made for — welcome home.